Welcome to the DSW Resource Center

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The National Direct Service Workforce (DSW) Resource Center supports efforts to improve recruitment and retention of direct service workers who help people with disabilities and older adults to live independently and with dignity.

This Resource Center provides state Medicaid agencies, researchers, policymakers, employers, consumers, direct service professionals, and other state-level government agencies and organizations easy access to information and resources they may need about the direct service workforce. The Center brings together the nation’s premier resources on the topic of the Direct Support Workforce. These resources, which include web-based clearinghouses, technical experts, training tools and more, cover the full range of DSW consumer populations.

The DSW Resource Center is funded and supported by the Centers for Medicare and Medicaid Services (CMS) under the U.S. Department for Health and Human Services.

Looking for Information and Resources about the Direct Service Workforce?

Search our large resource database for information, resources, policy research and other materials on a variety of topics such as recruitment, retention, training, supervision, and consumer direction from leading organizations in the field of direct service workforce policy! You can search by key words, phrases or use our list of popular searches to browse materials.

Please enter your e-mail address here to sign up for the quarterly DSW Resource Center newsletter.

Need further assistance?

Call the Resource Center at 1-877-822-2647 or write us at .
Our business hours are typically Monday through Friday, 9:00AM to 6:00PM Eastern Time. At other times you may leave a message or email, and we will respond promptly.

PHI State Data Center

In colloboration with the DSW Resource Center, PHI has created this database of state profiles of the direct service workforce. Click the map below to explore and use this resource.

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