About Us

The National Direct Service Workforce Resource Center was created by the Centers for Medicare and Medicaid Services (external link) in 2005 to respond to the large and growing shortage of workers who provide direct care and personal assistance to individuals who need long term supports and services in the United States.

The Direct Service Workforce Resource Center strives to support the successful implementation of efforts to improve recruitment and retention of direct support professionals who assist people with disabilities and older adults to live independently and with dignity in the community. This includes direct support professionals, personal care attendants, personal assistance providers, home care aides, home health aides and others.

For more information, please refer to our DSW RC Overview Fact Sheet.

Those interested may also read the report of our work from 2008-2011: DSW RC Final Report 2008-2011

Contact Us (external link)

The DSW Resource Center brings together experts in the field of direct service workforce policy from organizations including:

Created by: mckinzie25. Last Modification: Wednesday 18 of June, 2014 09:37:30 EDT by admin.

What's New?

Don't forget to check out our calendar on the What's New? Page for upcoming events of interest.

Please take this Quick Survey to tell us how the DSW Resource Center has been useful and what you’d like to see from us in the future.

Check out the Winter 2014 edition of the DSW Resource Center newslettter!

The DSW Resource Center has published a White Paper summarizing this summer's webinar series.

The US Department of Labor (external link) announced a new rule to the Fair Labor and Standards Act which focuses on guaranteeing minimum wage and overtime for home care workers including those in the Direct Service Workforce. This rule will go into effect January 1, 2015. The DSW Resource Center created a Home Care Rule Page with information and resources related to this announcement.

We released two new Starter Kits for NWD/SEP Systems including ADRCS. Starter Kit for No Wrong Door/ Single Entry Point Systems Working to Strengthen the Home and Community-Based Direct Service Workforce and Starter Kit for NWD/SEPs: Design Considerations for Publicly-Funded Matching Service Registries for Home and Community Services.

We published Coverage of Direct Service Workforce Continuing Education and Training within Medicaid Policy and Rate Setting - A Toolkit which presents strategies and methods for covering the cost of continuing education and training for the DSW.

We released the report from the DSW Core Competency Road Map Phase 3A. It includes the DSW Core Competency Set.

The PHI State Data Center (external link) has been updated and upgraded. Check it out and Read More (external link) about the changes.
info@dswresourcecenter.org | 1-877-822-2647
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