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Intensive Technical Assistance



The DSW Resource Center offered individualized technical assistance (TA) to five state Medicaid agencies each year from 2006 through 2008. The purpose of this TA was to help states develop or implement initiatives that strengthen the workforce that supports individuals with disabilities who live in home and community based settings in their states. CMS targeted state Medicaid agencies for this TA because of the key role state Medicaid agencies play in quality assurance, worker education, supervisor education for workers and consumers, wages and benefits, and provider reimbursement. Since then the DSW Resource Center has continued to provide TA to states and agencies on a broader basis with short-term specific assistance when requested.


2006 States


2007 States


2008 States




Created by: admin. Last Modification: Tuesday 02 of September, 2014 16:36:58 EDT by EKDilla.

What's New?

The DSW Resource Center closed effective August 31, 2014. The site is being maintained as a static archive of resources through December 2014.

Please visit the CMS Workforce Page (external link) and visit our partners’ websites for additional information on or after December 31, 2014.

Check out the Winter 2014 edition of the DSW Resource Center newslettter!

The DSW Resource Center has published a White Paper summarizing this summer's webinar series.

The US Department of Labor (external link) announced a new rule to the Fair Labor and Standards Act which focuses on guaranteeing minimum wage and overtime for home care workers including those in the Direct Service Workforce. This rule will go into effect January 1, 2015. The DSW Resource Center created a Home Care Rule Page with information and resources related to this announcement.

We released two new Starter Kits for NWD/SEP Systems including ADRCS. Starter Kit for No Wrong Door/ Single Entry Point Systems Working to Strengthen the Home and Community-Based Direct Service Workforce and Starter Kit for NWD/SEPs: Design Considerations for Publicly-Funded Matching Service Registries for Home and Community Services.

We published Coverage of Direct Service Workforce Continuing Education and Training within Medicaid Policy and Rate Setting - A Toolkit which presents strategies and methods for covering the cost of continuing education and training for the DSW.
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