Resources by Topic

This resource toolkit contains key resources by topic area that have been generated from the technical assistance provided to states. Additionally, resources relevant to Direct Service Workforce development from states and other organizations are included.

We compiled this toolkit so that others can benefit from the technical assistance we've provided, and resources we find useful. Please note that many of these resources were developed for certain states, and may not be applicable to all states.

General Resources


Stakeholder Collaboration

Consumer Direction

Rural Issues

Recruitment and Retention


Health Care Coverage

Competencies & Training

Informal & Family Caregivers

Data Collection

Managed Long Term Care

Disseminating Results


Health Reform

Created by: admin. Last Modification: Tuesday 10 of September, 2013 11:32:21 EDT by EKDilla.

What's New?

The DSW Resource Center closed effective August 31, 2014. The site is being maintained as a static archive of resources through December 2014.

Please visit the CMS Workforce Page (external link) and visit our partners’ websites for additional information on or after December 31, 2014.

Check out the Winter 2014 edition of the DSW Resource Center newslettter!

The DSW Resource Center has published a White Paper summarizing this summer's webinar series.

The US Department of Labor (external link) announced a new rule to the Fair Labor and Standards Act which focuses on guaranteeing minimum wage and overtime for home care workers including those in the Direct Service Workforce. This rule will go into effect January 1, 2015. The DSW Resource Center created a Home Care Rule Page with information and resources related to this announcement.

We released two new Starter Kits for NWD/SEP Systems including ADRCS. Starter Kit for No Wrong Door/ Single Entry Point Systems Working to Strengthen the Home and Community-Based Direct Service Workforce and Starter Kit for NWD/SEPs: Design Considerations for Publicly-Funded Matching Service Registries for Home and Community Services.

We published Coverage of Direct Service Workforce Continuing Education and Training within Medicaid Policy and Rate Setting - A Toolkit which presents strategies and methods for covering the cost of continuing education and training for the DSW.
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